Remote Hand Service
- Server Reboots: Technicians can remotely reboot servers, helping to resolve minor issues or apply updates.
- Hardware Replacements: If a component fails, technicians can replace it with new hardware, such as hard drives, memory modules, or network cards.
- Cable Management: Technicians can manage and organize cables for better airflow and maintenance.
- Visual Inspections: Providing visual verification of equipment status, LED indicators, and overall conditions.
- Diagnostic Testing: Running basic tests or diagnostics to identify potential hardware or connectivity issues.
- Installation Assistance: Assisting with the installation of new equipment, such as servers, switches, or routers.
- Troubleshooting: Investigating and resolving simple networking or hardware issues.
- Console Access: Providing remote access to server consoles for troubleshooting and configuration.
- Basic Configuration: Making minor configuration changes as requested by the client.
- Physical Resets: Performing physical resets on devices that might be unresponsive.
- Remote Hands Coordination: Communicating with off-site technical teams to facilitate tasks.
- Inventory Checks: Verifying equipment presence, serial numbers, and conditions.
- Equipment Racking: Installing or removing equipment from racks.
- Security Checks: Ensuring physical security measures are in place.